Check if your Software is still supported
Is your X-ray inspection system software reaching its end of life? Use the below tool to check whether your current inspection software is still supported.
Simply select the Mekitec system model and enter the software version number above to check its status. If your software is approaching or has reached end-of-life, don’t worry – we’re here to guide you through your next steps.
Understanding Our End-of-Life Announcement
At Mekitec, we’re committed to providing the most advanced, secure, and efficient X-ray inspection solutions. As technology evolves, so do our software offerings. Periodically, we need to phase out older versions to focus our resources on developing and supporting the latest innovations.
What does “end-of-life” mean for your system?
When a software version reaches end-of-life (EOL), it means we will no longer provide:
- Security updates
- Bug fixes
- Feature enhancements
- Technical support for that specific version
However, it’s crucial to understand that your X-ray inspection system will continue to function as it does now. The EOL status affects only the software support and updates, not the operational capabilities of your equipment.
This EOL announcement was issued in September 2024 and will take effect at the end of February 2025, providing a 6-month transition period for all our customers affected. This timeline allows you ample opportunity to plan and implement any necessary upgrades to ensure continued optimal performance and support for your X-ray inspection systems.
Why we make EOL announcements
- Transparency: We believe in keeping you informed about the lifecycle of our products, allowing you to plan for the future.
- Security: Newer software versions incorporate the latest security measures to protect your systems and data.
- Innovation: By focusing on current versions, we can deliver cutting-edge features and improvements more effectively.
- Resource Optimization: Concentrating our efforts on up-to-date software ensures you receive the best possible support and development.
Benefits of Upgrading to the Latest MEKI AI Software
While your current system will continue to operate, upgrading to our latest software, MEKI AI, offers numerous advantages:
- Continued Security: Benefit from the most recent security protocols and patches, safeguarding your system against evolving threats.
- Improved Performance: Experience more accurate inspections and overall improved system efficiency.
- New Features: Access the latest features and capabilities designed to streamline your inspection processes and boost productivity.
- Ongoing Support: Enjoy continued technical assistance, regular updates, and timely bug fixes to keep your system running smoothly.
- Future-Proofing: Stay ahead of industry standards and be prepared for upcoming technological advancements.
- Regulatory Compliance: Meet the latest industry regulations and standards with ease.
As part of our commitment to innovation, we’ve developed the MEKI AI version, which represents a significant leap forward in X-ray inspection technology. This advanced software harnesses the power of artificial intelligence to enhance inspection capabilities, potentially revolutionizing your quality control processes.
Key aspects of the MEKI AI version include:
- Improved identification of challenging defects
- Reduction in false rejects
- Advanced reporting and analytics capabilities
- Improved audit validation and quality control documentation
- Tailor-made solutions for your unique inspection challenges
We understand that upgrading is a significant decision. To support our valued customers in exploring this new technology, we’re offering a limited-time opportunity to transition to the MEKI AI version under favorable terms. This initiative aims to make the latest AI technology more accessible to our user base.
If you’re interested in learning how the MEKI AI version could benefit your specific operations, we encourage you to reach out to our team soon. We’re eager to discuss how this technology could align with your future goals and potentially enhance your inspection processes.
Next Steps
If your software is approaching or has reached EOL status, we recommend the following steps:
- Contact our support team to discuss upgrade options tailored to your specific needs.
- Schedule a consultation to learn more about the features and benefits of our latest software version.
- Plan your upgrade at a time that minimizes disruption to your operations.
Our dedicated team is here to ensure a smooth transition and to answer any questions you may have about the EOL process or upgrading your software. At Mekitec, we value your trust and partnership. We’re committed to supporting your X-ray inspection needs now and into the future. Thank you for choosing us as your inspection solution provider.